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Every memorable getaway begins as just an idea. Whether spur-of-the-moment or planned months in advance, curious travelers want to know what those who came before them experienced first-hand. We strive to ensure that every guest has an unforgettable time, and we believe our success shines through in these guest reviews. If you've already experienced the Pier South Resort difference, we'd love to hear from you, too!
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October 29, 2016
What a great hotel! we checked in a little later in the evening and the staff was so welcoming even at the restaurant. The food was a amazing and we really enjoyed the hot tub. I'm writing this review because I know my friend would not. In the morning the front desk staff weren't very nice to her. I watched as she asked for a late check out since we had a late 10pm flight, not to mention it was her birthday trip and she works for Marriott. a 1pm or 2pm check out would have been great but the ladies were very rude and blunt with her, no later than 12 or we will charge you. she asked the lady standing up there if she was a manager and she rudely said (yes why do you have a question)she was disappointed and made sure we left the room at 11am because she didn't want to upset them. After loosing her CC and being in a car accident the night before you just would have thought they would work with her. I loved the hotel even though there were small things wrong in the room like stained towels, but was more disappointed to see how she was treated. she doesn't know I choose to write this review, but I felt we should have said something. ~ Guest